This was the first service interval which was handled very efficiently. The car was ready to collect several hours before I expected. These guys are friendly, professional and get the job done. Thanks to you all!
Above and beyond service level by their service department, namely Phil Shreves.
They've been taking care of my XK for 4 years - efficiently, honestly - keeping it in perfect roaring condition. Love my car and Jaguar Reno.
I had a problem with an order I placed on saturday 19 May but John the manager took responsibility and fixed it FAST! I got the part today which fits perfectly so this was a happy ending after all which I much appreciate. These guys are back at the top of my go to list for low prices on original factory parts.
Best experience we have ever had buying a car. Mike Halladay was wonderful. Did mostly everything by email. Found our car in another state. Exactly what we wanted. Got it shipped within 3 days. Took less than an hour to complete all paperwork. Was hassle free. Mike was just awesome!! Outstanding service. Went above and beyond. This was the best service I have ever encountered and Mike is a man of his word. Exactly what he said, he did. Thank you!!
Mike Halladay is an excellent sales person. He is also a expert on the history of Jaguar and Land Rover products. I think we talked more about the history than we did the actual car. He know the complete process of finding out my needs to finding the best financing available. My two experiences at Jaguar Land Rover Reno have been flawless. Thank you Mike.
Even though I purchased a different vehicle I wanted to say that I had an excellent experience at this dealership. Jennifer Surina is excellent. She is knowledgeable and friendly. If the car I was looking at was practical for me I would have purchased from this dealership. If a jaguar is on your buy list stop by and ask for Jennifer. She will take care of you.