We purchased a used vehicle. We have continued to be treated like royalty by the entire organization from the GM, sales department, finance and service. We recommended them to our son in law and daughter. They also purchased a vehicle and were completely impressed be Donnie. Such a classy group of professionals. Cannot say enough good things about the team.
Great Service, scheduled online got a confirmation call back and a loaner. Car serviced and cleaned! Loaner was excellent, facilities are clean and most importantly the people are down to earth and beyond nice.
Awesome job guys !!! Bought my daughters car in for a non smog issue and they took care of it as promised. This is now my go to shop ! Thank you service dept especially Mike the service writer and there mechanic. you guys rock!
Once again Micheal in the Service Dept was exceptional. In fact, every time Micheal was my Service Advisor, he has been outstanding. He followed up proactively with regular progress updates and great service. Always a pleasure to work with.
Michael and Brenden were excellent. Brenden drove me home after drop off and picked me up to collect my car. Very customer service friendly. Recently relocated to the area and had not had the car in a dealership for at least 15 years, as I was using private Euro mechanic. This experience has changed my feeling about dealerships, will most probably use them in the future.
I was referred to the dealership for a repair another shop could not resolve. The representative got me in immediately and kept me informed of the process. I was very happy the technicians were able to identify and repair the issue swiftly and effectively with minimal cost to me. I was back on the road in no time!
It is always a joy and pleasure to bring my car in for service, even though that can be a hassle, the team is always the best!!
It was a nice experience, done in a timely manner. Professional and very courteous during these crazy masked time. Well done Jaguar of Reno. Keep it up
Another great experience at Land Rover Reno! Sean in the service department took care of us this time and it couldn’t have gone better. Dropped off at 7:30, done and washed by noon. Thanks to the guys back in the bays as well.
Michael did a great job in getting us scheduled for service and getting the vehicle back to us within two days and got the vehicle washed